1. Information We Collect

When you visit our website, place an order, contact customer support, or interact with our services, we may collect information necessary to provide and improve our services.

This may include:

• Name, email address, phone number, and shipping information.
• Order details, purchase history, and transaction information.
• Device information, browser information, and website usage data.
• Information you provide when contacting customer support.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders.
• Provide shipping updates and customer support.
• Improve website functionality and shopping experience.
• Communicate important service updates.
• Prevent fraud and maintain website security.

3. Payment Information Security

Payment transactions are processed through Shopify and applicable payment providers. Ventoriadh™ does not store complete credit card numbers or payment credentials on its own servers.

Payment providers may process information according to their own privacy policies and security practices.

4. Sharing of Information

We may share information only when necessary to provide our services, including with trusted service providers such as:

• Payment processing providers.
• Shipping and fulfillment partners.
• Website technology providers.
• Customer service support providers.

We do not sell personal information to third parties.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve website performance, remember preferences, analyze traffic, and provide a better shopping experience.

6. Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.